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Products and Services - Business


Mobile (GSM) : SMS Business

What is SMS Business?

In today's world of business communication tools, there is no doubt that SMS has truly become a vital marketing element.

Qtel SMS Business is a strong mobile marketing tool which offers businesses and corporations a cost-effective and faster way to communicate with their customers and employees. Bulk SMS helps create an immediate impact, using the mobile medium to promote services, products and ideas.

Whether it's for local or global use, our SMS Business service can meet all your advertising needs. It takes little time and money and can be put to use to advertise entire campaigns, offers, coupons, even teasers and future promotions.

With SMS Business, establish and maintain solid relations by always keeping in touch with all your clients and staff. Your reminders, greetings and simple announcements are now guaranteed a smooth and clear delivery.

What are the key features?

SMS formats: text, flash, binary Messages Unicode Messages
SMS text: Arabic and English
Long SMS Messages (up to 4 concatenated SMS)
Enhanced distribution list management (up to 60 DL with 20,000 numbers each)
Online message tracking and delivery reports
Online help system & user manual
Sender ID branding
Multiple Sender ID (defined per user login)
Short code & keyword management
Three levels of users' access: Admin, Supervisor and Operator
Extended bulk messaging capability (60 SMS/sec)
XML interface for automated submitting of bulk messages

What are the benefits?

SMS Business is a unique "consumer reaching" tool with total message delivery to all customers, instantly. The innovative web based interface automates the process, allowing both small and large volume SMS delivery and campaign management.

Ready to Go, anywhere, anytime
With SMS Business you will be able to create campaigns within hours. With SMS Business you can alert and notify customers/employees through their mobile handset wherever they are, anytime.

Superior Brand builder
SMS is personal, direct and can be targeted according to the desired wishes of your customers and time of day

Ability to offer new services
With SMS Business as a building block you have the option to offer numerous exciting corporate services based on SMS.

Cost-Effective
It is a cost effective mean of communication that reduces advertising cost. SMS Business can relieve call centre congestion, improve operational efficiency and automate previously labor-intensive business processes.

Two way
Engage the consumer in a personal two-way dialogue to ensure both customer retention and continued response. The nature of the medium is that customers are immediately accessible and able to respond.

High Security
Each authorized account uses a user id and password. The message transmission between Qtel and the customer over TCP/IP is secured by means of message encryption. Transmitted message can be sent over a secure VPN or a private line.

Who can use SMS Business?

SMS Business is suitable to small, medium and large businesses operating in various fields such as:
Retail sector (advertising, coupon offers, branding, promotions)
Tourism Industry(reservation confirmation, flights schedule, prices)
Entertainment Sector (movie guide, cultural events, sports events Timetables, game results)
Education(study results, lesson schedule updates)
Business Services sector(credit card alerts, stock monitoring, airline flight alerting, corporate email/fax notifications)
Government(visa service alerts, expired passports, Kahramaa bill alerts, traffic jam alerts, police accident reporting, application status, service information, payment alerts)
Healthcare and Hospitals(appointment & registration reminders, remote patient monitoring and analyses)
Trade and Industry(sales force automation: e.g. instant inventory check, instant sales database update. Oil and gas: e.g. real-time polling, monitoring and alarming)
Transport and construction(fleet management/vehicle monitoring, tracking remote assets, job dispatch)

How much does it costs?

SMS Business is a very cost effective communication channel.

A one-time low connection fee of 1500QR and a flexible pay per use charge as follows:

Short Number Fee per Month

Short Number Fee (4 Digits) : QR 200/-

Bulk SMS (PostPaid)
No. of Messages Price Per Local SMS (QR) Price Per International SMS (QR)
Upto 1000 You can send up to 1000 SMS messages for a monthly charge of QR300 only 0.60
1001 - 10000 0.18 0.38
10001 - 50000 0.16 0.36
50001 - 200000 0.12 0.32
Over 200001 0.10 0.30

Prices are in Qatari Riyals
Peak and Off Peak tariffs are the same.
The mentioned tariffs will apply for sent and received messages.
Delivery status messages are available at request and are charged at the same rate. For delivery confirmation for international SMS it will be at local late.
Period of service is 6 Months minimum

How does it work?

There are two ways of using our service:

Method 1

This method is geared towards small and medium businesses and uses a friendly interface . All you need is a PC, an Internet browser and an Internet connection.

STEP 1: Log on to our website http://www.smsbusiness.net.qa

STEP 2: Type your text

STEP 3: Send your message to all customers

Method 2

This method is ideal for corporate customers.

Simply follow the below easy steps:

Acquire and implement a Customer Gateway Application in your corporate IT environment.
Acquire and implement a Database, Gateway server and Firewall.
Establish a direct connection to Qtels Business Messaging platform using a private line or VPN over the internet.
The Customer Gateway Application picks up a notification from your corporate IT environment (example: credit card payment, flight delay, electricity bill).
The Customer Gateway Application sends the message to the Qtel Business Messaging platform.
The SMS Message with content is sent to the Mobile Customer.

Useful Tips

In order to build a relevant client data base, simply apply the following basic rules:

Establish a registration process

Gather your clients habits, interests and preferences

Gain permission

Your message should be:

    - Short and straight to the point

    - Entertaining and eye catching

    - Relevant to the target group

It is recommended to send your messages between 9:00 AM and 7:30 PM.

For further information please call 8008000


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