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Your life is busy and you can’t afford to miss an important email when
you’re away from your desk. Now with Qtel Mobile Email Personal Edition, all
you need is your email address, your password, and your favorite phone –
it’s that simple!
Mobile Email delivers email to your mobile phone, enabling you to:
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Access up to five Internet (Qatar Net, Gmail, Premium Yahoo!, Premium
Hotmail, etc.) email accounts
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Get email delivered to your phone instantly, automatically – no syncing
or manual polling required
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Download, edit, and forward attachments
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Send and receive unlimited email messages
Qtel Mobile Email’s Personal Edition Easy Set-Up™ process makes set-up a
breeze. You’re up and running in just a few minutes with secure mobile email
on any one of over 100 of today hottest business-ready devices.
It makes mobile email fast, easy, and fun. No special equipment – just the
phone you want, the email account you have, and Qtel Personal Mobile Email!
Features and benefits
With Qtel Mobile Email Personal Edition, you get a rich email experience on
the Internet-based email account that you are already using. Simply enter
your email address, password and go!
Email Benefits
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Support of POP, sPOP, IMAP and sIMAP mail protocols.
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Access up to five Internet email accounts such as Qatar.Net or Gmail on
your mobile phone, so you can keep in touch with work and personal email
wherever you go.
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Maximize your work-life balance by setting the days and hours when your
email is delivered using the Connection Schedule feature.
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Receive email in real-time with ConstantSync™ technology - no cradles or
cables required.
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Read, compose, reply to, forward, and delete email right from your
phone. Don’t miss an important email because you were out of the office
or away from your desk.
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Sort emails by date, subject, or sender to make searching for specific
messages easier.
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Download, edit, upload, and forward email attachments right from your
phone, so you won’t need to wait till you’re back at the office to view
that presentation your colleague sent you.
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Control attachment downloading to save phone memory. Forward attachments
without downloading them to your phone first.
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Save email addresses from message headers directly into your Contacts
list as new contacts – no need to toggle back and forth between
applications.
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Download and view many file types, including Microsoft Office documents
on your device with optional third party software.
Access and Security Benefits
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Get up and running on mobile email in less than five minutes. Easy
Set-up™ simplifies configuration - all you need to enter is your email
address and password.
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Protect against theft - Remote Device Data Wipe secures your data in
case your phone is lost or stolen. The phone is remotely wiped clean and
Qtel Mobile is locked until the user logs in again.
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Enjoy secure communications - SSL encryption protects your email through
the entire communication path.
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Get email instantly with no messages stored outside the ISP firewall
prior to being delivered to your phone.
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Secure your data - your username and password are never stored or used
outside of your ISP’s firewall.
Easy to Use
Qtel Mobile Email is intuitive and easy to use because it integrates with
the messaging application that came pre-installed with your phone! The menus
and commands are familiar and the Qtel Mobile email Inbox works just as you
would expect. Sending and receiving email messages, downloading and editing
attachments, replying to and forwarding messages – it’s all intuitive and
straightforward!
No special equipment is required – just the phone you want, your email
address you have and Qtel Mobile Email Personal Edition!
Supported handsets
Qtel Mobile Email supports a wide range of handsets with the following
operating systems:
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Symbian OS (UIQ, Series 60, Series 80) such as Nokia’s and Sony
Ericsson’s
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Windows Mobile Edition (PocketPC) such as i-mate’s, HTC’s, and Qtek
For the full list of supported handsets please click
here.
   
Pricing:
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Pricing Model
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Personal Edition
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One-off registration fees
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50 QR
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Monthly fee per user
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50 QR
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Data traffic Charging
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Free*
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(*) the data traffic charging is free locally, roaming charges are charged
separately as per normal GPRS roaming tariffs.
How to subscribe for the service:
To get the service or for further inquiries please contact Qtel call center
111.
Please note that it is the customers’ responsibility to
communicate the GSM termination and the GSM number change in order to stop
the Mobile Email subscription.
How to get the service?
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Call 111 to subscribe for the service.
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You will receive a welcome SMS with the mobile email URL.
On Your Mobile Device
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Click on the URL you received in the welcome SMS or
launch
the mobile browser on your device and navigate
to the following web address:
https://mobileemail.qtel.com.qa
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Enter
your Mobile number, scroll down and click next.
3.Click
OK
to download.
4.Click
Yes to install the Mobile Email.
5.Click
on Continue to start the installation.
6.Click
OK to accept the user license agreement.
7.Allow
some time for the application to activate.
8.Enter
your mobile number for identification.
9.Click
Configure to add your mailbox information.
10.Select
the type of mailbox account to set up:
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If you are using a Qatar.net mail account select Qatar.Net.
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If you are using Gmail, Premium Yahoo!, Premium Hotmail … etc
select Internet Email. Please make sure that you have
enabled POP feature on your actual email account settings before
going to the next step. (for more information about enabling POP
feature, please contact your mail provider).
11.Enter
the details for Internet Mailbox Setup:
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Email Address.
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Mailbox Password.
12.The Mailbox Setup is successful. Click Ok.
13.For any issues during any of the above steps, please refer to the
FAQ section or contact: 111.
Did
you know!
You can add configure more mail boxes by going to the options menu in the
Mobile Email application and choosing add another mail box option!
You can view your emails from your PC by logging onto Qtel Mobile Email
website on the following link:
You can upgrade
the software by choosing options and then upgrade on your mobile email
software on your mobile device!
FAQ
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Problem |
Solutions |
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Account Service Activation |
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How can I check that my mobile email account is active? |
In
order to check that your account has been properly activated please
log in to the Qtel Mobile Email web page from your PC using your
Mobile number as login and the password that you created during the
set-up.
If you cannot log into the site then re-type your login / password. If
it fails again please contact customer services.
If you can access the site then click on the E-Mail link on the left
menu.
If you can access your email the service is properly activated.
If not please contact corporate customer service. |
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You receive an error message while activating your email client on
your mobile phone. |
Check
if the time zone is properly set on your mobile phone (GTM+3 no
daylight savings)
Re-type your Mobile Email login settings (Phone number, password)
Switch off / switch on your mobile phone and then re-start the
Mobile Email application; click on the connect option |
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Application download |
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Cannot access the webpage to download the client to my mobile phone. |
Please make sure that your mobile phone is configured to use the
internet. If not, please send an SMS to 92072 with the word All and
save the configuration SMS that you will receive and then try to
access the webpage to download the client. |
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