Glossary

A B D E F G H I K L M N P Q R S T W Y

A

ADSL

The accepted industry standard name for high-speed Internet access over fixed connectivity.

AGN

AT&T Global Node

AL MUSAHIM Magazine

Shareholders news magazine that is published every quarter

B

Broadband

The generic description of high-speed Internet access which can be applied to fixed and wireless connectivity

Browser

A program that allows you to access and view information on the Internet through the World Wide Web. SPRY Mosaic and Lynx are examples of World Wide Web browser programs.

D

Database

A collection of information organized in a manner that makes it easy to access. There are many different ways to organize or structure the data stored in databases. There are thousands of databases on the Internet containing a wide variety of information.

Dial-up

A way of connecting to the internet via a telephone line.

Download

To transfer a file from a remote computer to your computer. You can download files to your computer using File Transfer Protocol (FTP).

E

E-mail Address

A method used to send and receive messages over a network. You use an e-mail program to compose and send a message, and it is sent to a remote mailbox, where it can be retrieved and read by the addressee.

EBHAR

Pre-paid Internet surfing card

EVPN

EVPN stands for Enhanced Virtual Private Network and provides two essential business networking needs: any-to-any connectivity and Class of Service (CoS). With EVPN Qtel meets these additional application needs on a global basis while providing end-to-end management to our customers. MPLS-based EVPN allows the network to transmit data packets, using standard IP routing protocols, from any location, to any location via a short, pre-determined path across the AT&T Global Network. Customers looking for reliable communications and those with a need for distributed communications (both globally and fully managed) now have an elegantly simple solution that gives them the best of both worlds — the anywhere-anytime access of IP and the security and reliability of traditional networks. This high-end technology is backed by the highest levels of performance, quality, data integrity, security and global coverage – all of which are essential to maximize your performance.

Eshtirak

Dial-Up Postpaid service to surf internet

F

FTP site

A computer which stores files that can be retrieved using FTP. FTP sites that allow anyone to retrieve files (without requiring you to have an account on that computer) are known as anonymous FTP sites.

Fixed

Services or network that is not mobile – includes PSTN, ADSL, MPLS, IP etc

Freeware

Free software distributed by the author. The author retains all copyright privileges.

Friends & Family

Mobile service that entitles upto 25% discount on calls made to a maximum of 3 international numbers of your choice against a nominal fee of QR 10

G

GPRS

General packet relay service. A wireless data service allowing internet and multimedia services to mobile handsets.

H

HALA Pay As You Talk

Qtel’s Prepaid GSM Service

HTML (Hypertext Markup Language)

Hypertext Markup Language, the document formatting language used to design most World Wide Web pages.

HTTP(Hypertext Transmission Protocol)

Hypertext Transmission Protocol, the protocol used to transfer World Wide Web (WWW) pages through the Internet.

Home page

A commonly used World Wide Web (WWW) document. A home page often resembles a snazzy table of contents with hyperlinks to other WWW servers around the world. Mosaic is pre-configured with its own Home page. In addition, many companies, universities, and individuals have their own Home pages

I

ICT

Information Communications Technology

Internet

The largest collection of interconnected networks in the world. These include university, corporate, government, and research networks around the world. Millions of systems and people are connected to the Internet through these networks. You can connect to the Internet through an Internet Service Provider.

ictQATAR

Qatar regulatory and telecoms policy body

K

K.Root

An American company which operates DNS internet root servers. The first such server in MENA is based in Qatar.

L

Leased Line

Use of a dedicated access line that connects your LAN to the Internet directly with connection speeds ranging from 64Kb to 2Mb.

M

MMS

Multi-Media Services – video clips and images sent via the GPRS network.

MPLS based IP VPN

Networking infrastructure allowing business to connect to remote locations and branches whilst maintaining connectivity and security.

Maritime Radio

Radio services to allow communications between ships at sea and the land.

Mobile

All non-fixed services and networks – includes GSM, GPRS, UMTS, EDGE and 3G

Mobile Broadband

Wireless high-speed internet access through Qtel's branded USB modem device to connect to the web anywhere, anytime

Mobile Email

Service that provides full access to the user’s mailbox on the mobile handset

Mobile Internet

Service that enables surfing Internet/WAP from mobile

Mozaic MOB

Mobile Entertainment service which offers world of news, information and entertainment services on the mobile phone – from games, ring tones and music videos, to the latest live TV action, movie trailers, sports action and music videos

Mozaic Tarjim

Tarjim is an SMS based translation service which enables customers to translate words or short phrases from English to Arabic and vice versa

Muzdawaj

Literally meaning ‘double’ this is Qtel’s twin SIM card service allowing subscribers to have two SIM cards with the same phone number.

MyTones

With MyTones you can now select tones to entertain your callers until you answer the call

N

Nawras

Qtel’s Joint Venture in Oman which began operating as a subsidiary in 2005

Nojoom

Rewards Programme that offer points every time Customers use Qtel Services

P

Premium Dealers

Qtel had signed agreements with a group of selected Premium Dealers around the country to provide our customers with many services including bill payments

Q

Q-Turn

Qtel’s turn around strategy aimed at preparing the company for a competitive market.

QCV Combo

A cable television entertainment package which combines Qtel’s MVDS offering with various leading Arab satellite television channels.

QCV MMDS

Multipoint Multi-channel Distribution System Or Microwave Multi-channel Distribution System. A cable television technology with a capacity of 33 analogue TV channels, where 32 are operative, and one is spare.

QCV MVDS

Microwave Video Distribution System. A cable television protocol allowing two way services, three premium broadcasting channel packages and access to the World Wide Web. Use all capitals.

Qmiles

Qtel & Qatar Airways reward program

Qtel

Qatar Telecom

Qtel HOTSPOT

Qtel HOTSPOT – Broadband Wireless Internet Service based on Wi-Fi Technology

Qtel shop

Customer service centers across Qatar that offer wide range of services to customers

R

Residential Package

Package that combines all residential telecom needs in one package which includes Standard Shahry, Landline and ADSL and offers substantial savings

S

SMS

Short Message Service – text only

SMS Business

Service offering companies web to SMS communication for them t reach their customers. Aimed at small to medium sized companies.

SMS Corporate

Service allowing integration between IT systems to give real time access to data via SMS. Aimed at Large companies

Self Service Machines

ATM machines that enables to pay Qtel bills

Shahry

Qtel’s Pay Monthly service, which was previously known as GSM Postpaid. This service gives you access to all the advanced mobile features and services that you would expect from a premier service. Arabic speakers will recognise the term 'Shahry' as 'monthly'.

Shahry Value Packs

These are Price Plans for QTEL’s Pay Monthly service, which provide real monthly savings through optional packages. These packages are made up of a number of local call minutes, SMS, MMS and Internet usage - for which you will pay less than for the standard Shahry rates.

T

TETRA

Terrestrial Trunked Radio

The new SIM card

Will help you in receiving the latest news, subscribing to Mozaic alerts, conducting a bill inquiry or initiating calls straight from the SIM’s mini-directory. Life cannot be any easier than that

Thuraya

A mobile satellite telephone service brand. In cooperation with Qtel this company offer services such as Dohapak (Packet Switching Service), ISDN (Integrated Services Digital Network), High Speed Digital Link, E-Mail and Internet Qatar, Maritime services, telex and telegram communications.

W

WiFi

Wireless high-speed access to the Internet. (which is Wireless Fidelity)

Y

Yellow Pages

A local business phone directory named after the yellow colour of the papers it is printed on.